Access to full text material

From Regional Knowledge Resource Kit

In your reading and searching for information you’ll find references to books, journal articles and/or conference papers. The next question then becomes: 'How can I get a copy of that book/journal article/conference paper?' Document delivery services can supply you with full text copies of articles from journals, conferences or a chapter from a book. You can also obtain copies of photographs, pictures, maps, manuscripts, music, or sound recordings.

The National Library of Australia (NLA) provides a service to anyone in Australia called 'Copies Direct' and all State and Territory Libraries also offer document delivery services.

1. National Library of Australia Copies Direct Service
   • Copies Direct is a document delivery service to users within Australia and around the world. It is fast, secure and efficient service catering for different delivery times, payment options and offering charges from $13.20 (GST free) for every 50 consecutive pages or part thereof, subject to copyright or other permissions, under normal service.
   • Copies Direct offers a single, user-friendly online order form to order copies of items. You can also place an order for a copy of an item not held by the Library, and the Library will locate a source of supply. You can select the speed, method and cost of delivery to suit your needs. Orders can be paid for online by credit card, cheque or money order.
   • For further information on Copies Direct see www.nla.gov.au/copiesdirect or phone the enquiry hotline on 1800 235 627.
2. State and Territory Library Document Delivery Services
   • Materials not held in a State/Territory Library can also be obtained from interstate and overseas libraries for you.
   • Information on document delivery services in each state and territory can be found by clicking on the following links:
     • New South Wales www.sl.nsw.gov.au/docserv
     • Victoria www.slv.vic.gov.au/services/copy_supply/index.html
     • Queensland www.slq.qld.gov.au/services/loans/docdel
     • South Australia www.slsa.sa.gov.au/site/page.cfm?area_id=15&nav_id=682
     • Western Australia [link not available]
     • Tasmania www.statelibrary.tas.gov.au/whatdo/researchandref/docdelivery
     • Northern Territory www.ntl.nt.gov.au/online_resources/virtual_library_tour/document_delivery_service
     • Australian Capital Territory www.library.act.gov.au/mylibrary/request/ill